FREQUENTLY ASKED QUESTIONS

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Frequently Asked Questions

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Does TowHunt offer after-hours towing services?

Yes, we offer towing services 24/7, including after dark towing.

How can I determine the distance from my vehicle to your service to decide between local and non-local towing?

Our dispatch team will determine the best towing solution for your situation based on your location and destination.

What is the difference between local and non-local towing, and what is included in each service?

Local towing refers to towing within a short distance, typically within the same city or town, while non-local towing refers to towing over a longer distance, such as between states/provinces

What types of emergency and non-emergency towing services does TowHunt offer?

Our emergency towing services include jump-starts, tire changes, lockouts, and fuel delivery. Non-emergency towing services include local and non-local towing.

What type of bodywork does TowHunt perform on vehicles?

We do not offer bodywork services, but we can tow your vehicle to a body shop of your choice.

Does TowHunt provide both light-duty and medium-duty towing services?

Yes, we provide light-duty, medium-duty towing services and heavy-duty towing services.

What exactly are two-wheel towing services and in what situations are they required?

Two-wheel towing services involve towing the vehicle with its front or rear wheels off the ground, instead of towing it on all four wheels.

How can I tell if my tires can be patched or if they need to be replaced?

Our technicians will determine whether your tire can be patched based on the size and location of the puncture.

When is winching required during a towing service?

Winching is required when the vehicle is stuck in mud, snow, or sand, or when it is located in a difficult-to-reach location.

Why are transponder key replacement or repair services so expensive?

Transponder key replacement or repair can be expensive because of the specialized equipment and programming required to create a new key.

What is the process for reclaiming my vehicle if it has been towed by the city?

You can reclaim your vehicle by contacting the city's impound lot and providing proof of ownership and payment for the towing and impound fees.

What is heavy-duty towing and in what situations is it required?

Heavy-duty towing involves towing vehicles that exceed a certain weight limit, such as large trucks or buses. It is required when the vehicle cannot be towed by a lighter-duty truck.

Does TowHunt offer RV towing services?

Yes, we offer RV towing services for both local and non-local towing.

What does payload mean and how does it relate to towing capacity?

Payload refers to the weight of the cargo or equipment that a vehicle can carry in addition to its own weight.

When does a vehicle's battery need to be recharged or replaced?

A battery may need to be recharged or replaced if it is not holding a charge, if the vehicle is difficult to start, or if the battery is more than 3-5 years old.

How much do impound fees typically cost?

The cost of impound fees varies depending on the city and the length of time the vehicle is in impound. You will need to contact the impound lot directly for more information.

How can I have an abandoned vehicle removed from my property?

If you have an abandoned vehicle on your property, you should first check your local laws to determine the proper procedure for removal. In many cases, you will need to contact local authorities to report the abandoned vehicle and request its removal. TowHunt can assist with this process, as they have experience working with local authorities and can help you navigate the requirements for removing an abandoned vehicle.

How can TowHunt locate my vehicle if I am not familiar with the area?

If you're not familiar with the area where your vehicle is located, TowHunt can still help you locate your vehicle using GPS technology. When you provide your location, TowHunt can use their GPS system to track down your vehicle and tow it to your desired location. This service can be especially helpful if you're stranded in an unfamiliar area or if your vehicle has been stolen.

How much does it cost to have a vehicle towed from my property?

The cost of having a vehicle towed from your property can vary depending on several factors. These factors include the distance the vehicle needs to be towed, the type of vehicle being towed, and the time of day or night the tow is requested. TowHunt provides transparent pricing for all of their services, so you can get an accurate estimate of the cost before you agree to the tow.

Can the tow truck driver unlock my vehicle if I've locked myself out?

Yes, TowHunt provides lockout services and can help you regain access to your locked vehicle. Their trained tow truck drivers have experience with various locking mechanisms and can often unlock a vehicle without causing damage. If necessary, they can also provide other roadside assistance services such as jump-starting your battery or changing a flat tire.

What does flat towing mean and in what situations is it required?

Flat towing is a method of towing a vehicle with all four wheels on the ground. This type of towing is often used for vehicles that have manual transmissions and can be towed without damage. Flat towing can be useful in situations such as RV towing or when towing a vehicle short distances. TowHunt offers flat towing services for a variety of vehicles and can advise you on the best towing method for your specific situation.

Does TowHunt offer roadside assistance services in addition to towing?

Yes, TowHunt offers roadside assistance services in addition to towing. Our roadside assistance services include flatbed towing, emergency towing, mobile mechanic services, car battery replacement services, tire changes, car jump-starts, fuel delivery, lockout services, gas delivery and more. Contact us to learn more about our roadside assistance services.